Our Price Promise
At Pillow World, we promise you won’t find the same pillows anywhere for less.
If you do, simply call, or email us and we will match the price. You can price match before you buy, but it doesn’t stop there, you can even price match up to 7 days after you place your order too.
Terms and Conditions
We like to keep things simple, but if anything isn’t clear here just give us a call or drop us an email.
Terms and Conditions
- We'll price match against any UK retailer store or website price including code discounts
- We do not match trade prices, prices are only available as part of paid for membership/subscription or 3rd party marketplace seller prices
- We'll price match in-stock pillows (excluding delivery charges) offered on identical terms and where we can check the price, stock position and where relevant, your eligibility to purchase from the competitor
- We do not match exclusive discounts e.g. staff/ student/ NHS staff blue light
- Our competitor's product must be exactly the same as ours
- Both us and the competitor must have the product in stock and ready for delivery
- Where a product is not available online and is in-store only, you need to send a photo showing the product, including bar code, show there is stock available, and the date and the price
- We reserve the right to refuse a price match where we suspect fraud or unauthorised reseller activity
- If you price match after placing an order, we will simply refund the difference as long as you contact us within 7 days of placing your order
That’s it - simple..!